Terms of Service

Northstar8
Effective Date: June 2025

Welcome to Northstar Performance Strategies dba Northstar8 ("Northstar8," "we," "us," or "our"). These Terms of Service ("Terms") govern your access to and use of our website, digital content, and any services we make available via the Kajabi platform or other delivery methods (collectively, the "Services").

By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference. If you do not agree, do not use our Services.

1. Definitions

"Services" means all websites, platforms, digital content, training modules, consulting services, software tools (including the Compass™ framework and SAM™ agent), and related services provided by Northstar8.

"User Content" means any content, data, information, or materials you submit, upload, or transmit through the Services.

"Northstar8 IP" means all intellectual property owned or licensed by Northstar8, including but not limited to the Compass™ framework, SAM™ agent, training modules, designs, texts, graphics, software, and other proprietary materials.

2. Eligibility and Account Registration

You may use our Services only if you are at least 18 years old and capable of entering into a binding contract. By using the Services, you represent and warrant that you meet these requirements and that all information you provide is accurate and complete.

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

3. Permitted Use and Restrictions

3.1 Permitted Use

You may use the Services for their intended business and educational purposes in accordance with these Terms and all applicable laws.

3.2 Prohibited Conduct

You agree not to:

Use the Services for unlawful purposes or in violation of any applicable laws or regulations
Reverse engineer, decompile, disassemble, or tamper with any portion of the Services
Impersonate another person or entity or misrepresent your affiliation
Attempt to gain unauthorized access to Northstar8 systems, accounts, or data
Interfere with or disrupt the Services or servers or networks connected to the Services
Use automated systems (bots, scrapers, etc.) to access the Services without written permission
Violate any applicable export control laws or regulations
Transmit viruses, malware, or other harmful code
Engage in any activity that could damage Northstar8's reputation or business relationships

4. Intellectual Property Rights

4.1 Northstar8 IP

All Northstar8 IP is the exclusive property of Northstar8 and is protected by copyright, trademark, and other intellectual property laws. Except as explicitly authorized in writing, you may not copy, modify, distribute, license, sell, or use any Northstar8 IP for commercial or derivative purposes.

Your access to the Services grants you a limited, non-exclusive, non-transferable license to use Northstar8 IP solely for your personal or internal business use in accordance with these Terms.

4.2 User Content

You retain ownership of your User Content. By submitting User Content, you grant Northstar8 a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and display such content solely to provide the Services and improve our offerings.

You represent and warrant that your User Content does not infringe any third-party rights and that you have all necessary rights to grant the license above.

4.3 DMCA Compliance

We respect intellectual property rights and respond to notices of alleged copyright infringement in accordance with the Digital Millennium Copyright Act (DMCA). To report copyright infringement, contact us at [email protected] with the required DMCA information.

5. Payment Terms and Refunds

5.1 Payments

Payment terms and deliverables for consulting services, training products, or other offerings will be outlined at the point of sale or in a Statement of Work (SOW). All fees are due and payable in advance unless otherwise specified.

5.2 Refunds

All payments are final unless otherwise stated in writing or required by applicable law. Refund requests must be submitted within 30 days of purchase and will be evaluated on a case-by-case basis.

5.3 Chargebacks

You agree to contact us directly to resolve any billing disputes before initiating chargeback proceedings with your financial institution.

6. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Services, you consent to our data practices as described in our Privacy Policy.

7. Service Availability and Modifications

7.1 Service Availability

We strive to maintain continuous service availability but do not guarantee uninterrupted access. Services may be temporarily unavailable due to maintenance, updates, or circumstances beyond our control.

7.2 Modifications

We reserve the right to modify, suspend, or discontinue any aspect of the Services at any time with or without notice. We are not liable for any modification, suspension, or discontinuation of the Services.

8. Term and Termination

8.1 Term

These Terms remain in effect while you use the Services or maintain an account with us.

8.2 Termination by You

You may terminate your account at any time by contacting us at [email protected].

8.3 Termination by Northstar8

We may suspend or terminate your access to the Services immediately, without prior notice, if you breach these Terms or engage in conduct that we determine is harmful to the Services, other users, or Northstar8.

8.4 Effect of Termination

Upon termination, your right to use the Services ceases immediately. We may delete your account and User Content, though we may retain certain information as required by law or legitimate business purposes.

9. Indemnification

You agree to indemnify, defend, and hold harmless Northstar Performance Strategies dba Northstar8, its officers, directors, employees, and agents from and against any and all claims, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising from or relating to:

Your use of the Services
Your breach of these Terms
Your violation of any applicable law or regulation
Your User Content or any third-party claims related thereto
Your violation of any third-party rights

10. Disclaimers

10.1 Service Disclaimers

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. NORTHSTAR8 DISCLAIMS ALL WARRANTIES INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.

10.2 Content Disclaimers

Information provided through the Services is for general informational and educational purposes only and should not be considered professional advice. You should consult with qualified professionals for specific business or technical guidance.

10.3 Third-Party Services

The Services may integrate with or link to third-party services (such as Kajabi). We are not responsible for the availability, content, or practices of such third-party services.

11. Limitation of Liability

11.1 Exclusion of Damages

IN NO EVENT SHALL NORTHSTAR PERFORMANCE STRATEGIES DBA NORTHSTAR8 BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, REGARDLESS OF THE THEORY OF LIABILITY AND EVEN IF NORTHSTAR PERFORMANCE STRATEGIES DBA NORTHSTAR8 HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

11.2 Liability Cap

NORTHSTAR PERFORMANCE STRATEGIES DBA NORTHSTAR8'S TOTAL LIABILITY FOR ANY CLAIM RELATED TO YOUR USE OF THE SERVICES SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT PAID BY YOU TO NORTHSTAR PERFORMANCE STRATEGIES DBA NORTHSTAR8 IN THE 12 MONTHS PRECEDING THE CLAIM, OR (B) $100.

11.3 Essential Purpose

THE LIMITATIONS IN THIS SECTION APPLY EVEN IF ANY LIMITED REMEDY FAILS OF ITS ESSENTIAL PURPOSE.

12. Force Majeure

Northstar Performance Strategies dba Northstar8 shall not be liable for any failure or delay in performance under these Terms due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, labor disputes, government actions, or Internet service provider failures.

13. Dispute Resolution

13.1 Informal Resolution

Before initiating formal proceedings, you agree to first contact us at [email protected] to attempt to resolve any dispute informally.

13.2 Binding Arbitration

Any dispute, claim, or controversy arising from or relating to these Terms or the Services shall be resolved through binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules. The arbitration shall be conducted in Fairfield County, Connecticut.

13.3 Class Action Waiver

YOU AGREE THAT ANY ARBITRATION OR LEGAL PROCEEDING SHALL BE LIMITED TO THE DISPUTE BETWEEN YOU AND NORTHSTAR PERFORMANCE STRATEGIES DBA NORTHSTAR8 INDIVIDUALLY. YOU WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION.

13.4 Exceptions

The arbitration requirement does not apply to claims for injunctive relief, intellectual property violations, or small claims court actions within jurisdictional limits.

14. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Connecticut, without regard to conflict of law principles. For any disputes not subject to arbitration, you consent to the exclusive jurisdiction of the courts located in Fairfield County, Connecticut.

15. General Provisions

15.1 Entire Agreement

These Terms, together with our Privacy Policy and any SOWs, constitute the entire agreement between you and Northstar Performance Strategies dba Northstar8 regarding the Services.

15.2 Amendments

We reserve the right to modify these Terms at any time. Material changes will be posted on this page with an updated Effective Date and, where appropriate, communicated to users via email. Continued use of the Services after changes constitutes acceptance.

15.3 Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

15.4 Waiver

No waiver of any term or condition shall be deemed a continuing waiver of such term or any other term.

15.5 Assignment

You may not assign or transfer these Terms or your rights hereunder without our written consent. Northstar Performance Strategies dba Northstar8 may assign these Terms without restriction.

15.6 Survival

Provisions that by their nature should survive termination shall survive, including but not limited to intellectual property rights, disclaimers, limitations of liability, and dispute resolution.

16. Accessibility

We are committed to ensuring our Services are accessible to users with disabilities. If you encounter accessibility barriers, please contact us at [email protected].

17. Contact Information

If you have questions about these Terms, please contact us at:

Email: [email protected]
Company: Northstar Performance Strategies, d/b/a Northstar8

Last Updated: June 19, 2025